关键词:
Mobility-as-a-Service (MaaS)
Transportation-as-a-Service (TaaS)
Smart mobility
Smart city
Transportation disadvantage
Social exclusion
摘要:
There is a growing demand, across the globe, for smart mobility solutions to reduce negative social, environmental and economic externalities of private automobile travel. Mobility-as-a-Service (MaaS) is an integrated system that through a single online interface enables commuters to plan, book, and pay for trips which utilise a range of mobility providers. MaaS has a unique characteristic to provide a system into which new service options can be integrated with traditional transportation modes. This makes MaaS a potential alternative to private vehicle ownership, and a means to overcome some of the negative externalities associated with automobile dependency. To realise this potential, many cities have implemented-or are in the process of implementing-MaaS trials to better understand how this service will function within cities. This paper utilises a systematic literature review to extract insights, and develops a conceptual framework to identify barriers and risks related to MaaS adoption in cities. The study findings reveal that: (a) the desired MaaS outcomes are associated with reduced vehicle kilometres travelled, increased trip awareness, reduced parking, reduced vehicle ownership, and improved social equity;(b) MaaS supply side barriers include public private cooperation, business support, service coverage, shared vision, and data and cyber security;(c) MaaS demand side barriers are its lack of appeal to older generations, public transport users, and private vehicle users, the attractiveness of the digital platform, and user willingness-to-pay.